Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically gathered through your use of the website:

Personal Identification Information: Name, email address, phone number, mailing address, and emergency contact details provided during registration.
Payment and Billing Information: Credit card details and billing addresses processed securely through our third-party payment processors (we do not store full payment card details on our servers).
Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and device information collected automatically via cookies and standard web tracking technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

To process registrations, ticket purchases, and program bookings.
To communicate important event logistics, schedule updates, and preparation instructions.
To tailor retreat accommodations, catering, and experiential safety requirements.
To respond to customer inquiries, feedback, and support requests.
To send marketing newsletters, announcements, and promotional updates (with an option to opt out at any time).
To maintain, troubleshoot, and optimize website functionality and security.

3. Sharing of Your Information

We do not sell, rent, or trade your personal information. We may share information only under the following circumstances:

Third-Party Service Providers: Trusted partners who assist in payment processing, website hosting, email distribution, and venue accommodation coordination.
Legal Obligations: When required by law, regulation, subpoena, or legal process to protect the rights, property, and safety of our attendees, facilitators, or others.
Emergency Situations: With designated emergency contacts or medical personnel if an urgent health or safety need arises during an in-person event.

4. Media and Photography

Photographs, audio, and video recordings may be captured during designated portions of in-person events for promotional, archival, or educational use. Attendees may request exclusion from published media by contacting organizers in writing prior to or at the start of the event.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to analyze site traffic, remember user preferences, and improve browsing performance. You can manage or disable cookies through your browser settings, though certain site features may function with reduced capability.

6. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect personal data against unauthorized access, loss, or alteration. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, satisfy legal reporting requirements, and resolve disputes.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or request the deletion of your personal information.
Withdraw consent for promotional communications by using the "unsubscribe" link in emails.
Restrict or object to certain forms of data processing.

To submit a request regarding your personal information, please contact us using the details below.

8. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Changes become effective immediately upon posting to this page, with the updated date reflected at the top.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out via our website contact form or official communication channels.